{"id":7907,"date":"2021-03-29T14:28:29","date_gmt":"2021-03-29T14:28:29","guid":{"rendered":"https:\/\/www.imegcorp.com\/?p=7907"},"modified":"2024-08-29T12:33:56","modified_gmt":"2024-08-29T17:33:56","slug":"industrial-market-qa-building-relationships-is-key","status":"publish","type":"post","link":"https:\/\/imegcorp.com\/insights\/blog\/industrial-market-qa-building-relationships-is-key\/","title":{"rendered":"Industrial Market Q&A: Building relationships is key"},"content":{"rendered":"
IMEG Industrial Market Leader Kelly Altes talks about the challenges facing the industrial sector and related topics in the following Q&A.<\/span><\/i>\u00a0<\/span><\/p>\n Q: What\u2019s one<\/span><\/b>\u00a0of<\/span><\/b>\u00a0the biggest challenges in designing for the\u00a0<\/span><\/b>industrial<\/span><\/b>\u00a0market?<\/span><\/b>\u00a0<\/span><\/p>\n A:<\/span><\/b>\u00a0<\/span>One of the largest challenges that I see in working with clients is what I like to call<\/span>\u00a0\u201c<\/span>speed<\/span>–<\/span>to<\/span>–<\/span>market.<\/span>\u201d<\/span>\u00a0<\/span>Owners<\/span>\u00a0want to wait until the last possible moment to make business decisions<\/span>,<\/span>\u00a0simply because it will have such a high impact on what they’re doing<\/span>.<\/span>\u00a0<\/span>C<\/span>apital improvements take a long time to implement<\/span>,<\/span>\u00a0so we’re always pushing for more information<\/span>,<\/span>\u00a0<\/span>and they’re always waiting<\/span>. S<\/span>o<\/span>,<\/span>\u00a0our team\u00a0<\/span>operates<\/span>\u00a0with a mentality of what information do we have<\/span>\u00a0t<\/span>o know today<\/span>,<\/span>\u00a0and what information can we push off\u00a0<\/span>un<\/span>til later? This allows our clients t<\/span>he\u00a0<\/span>flexibility to be able to hold off and get maybe a bit better view of what’s in their crystal ball.<\/span>\u00a0<\/span><\/p>\n Q: What\u2019s the first step to being able to meet a client\u2019s needs and goals?<\/span><\/b>\u00a0<\/span><\/p>\n A:\u00a0<\/span><\/b>Getting to know an organization<\/span>,<\/span>\u00a0their facilities<\/span>,<\/span>\u00a0their people very<\/span>,<\/span>\u00a0very well<\/span>\u00a0<\/span>s<\/span>o\u00a0<\/span>that when we’re looking at\u00a0<\/span>projects,<\/span>\u00a0we’re not just looking at a one-and-done type deal. I think this gives our clients a better level of service because our engineers and our team members are actively thinking<\/span>,<\/span>\u00a0<\/span>\u201cI<\/span>s this good for the client in the long run<\/span>?<\/span>\u201d<\/span>\u00a0<\/span><\/p>\n Q: What are some of the niche markets in which your team has unique expertise?<\/span><\/b>\u00a0<\/span><\/p>\n A:<\/span><\/b>\u00a0<\/span>We have pockets of industrial expertise all over the country. Our Phoenix office, for example<\/span>,<\/span>\u00a0does a lot of work within the semiconductor industry<\/span>.<\/span>\u00a0<\/span>O<\/span>ur Portland office has a real niche expertise within the aerospace industry. Our Detroit office works with the automotive companies on R&D facilities. We try to bring that unique expertise that may be\u00a0<\/span>locally<\/span>\u00a0driven to a broader client base.\u00a0<\/span>Vice versa<\/span>,<\/span>\u00a0the broader client base has access to local resources in many different locations.\u00a0<\/span>\u00a0<\/span><\/p>\n Q: Overall, what drives your team to achieve success on projects?<\/span><\/b>\u00a0<\/span><\/p>\n A:\u00a0<\/span><\/b>Most importantly, it’s really the passion to learn about what our clients do.\u00a0<\/span>Y<\/span>ou can go out and you can provide a solution<\/span>\u00a0\u2013<\/span>\u00a0a technical solution\u00a0<\/span>\u2013\u00a0<\/span>but<\/span>,<\/span>\u00a0in\u00a0<\/span>reality<\/span>,<\/span>\u00a0it’s<\/span>\u00a0much more fun for us as engineers to learn<\/span>: What does the client produce?\u00a0<\/span>How do they produce it?\u00a0<\/span>How do our solutions fit in with what they’re making<\/span>?<\/span>\u00a0<\/span>A<\/span>nd how does that make their product<\/span>\u00a0<\/span>better<\/span>?<\/span>\u00a0<\/span>M<\/span>ake them more profitable<\/span>?<\/span>\u00a0<\/span>Having that focus on function<\/span>,<\/span>\u00a0<\/span>a<\/span>s opposed to\u00a0<\/span>form,\u00a0<\/span>has just really been an interesting opportunity for me and for the team that I work with.<\/span>\u00a0<\/span><\/p>\n